Our family is deeply grateful for the skilled support of the Bio-One of Bethesda team. Uduak, the head of the company, is a registered nurse with deep understanding of the complexity of cleaning/organizing an individual who has been a multi-year hoarder & has other mental health issues as well. She worked with family members as well as with caregivers to develop a clean-up plan that included both short term & long term goals. She built rapport with our family member & engaged her in planning the clean-up so that the process was completed WITH HER rather than to her. Caregivers were enlisted as allies to help our family member resist hoarding in the future. In addition, Uduak & her team gathered & organized many years of paperwork that had accumulated in a car, enabling us to better understand & plan. Bio-One brought unique strengths to the clean-up process. Deep skills of empathy, planning & competence combined to yield positive results that we hope will be long-lasting.
Judy Madden
Monica, Roger, and the cleaning crew were so professional, thorough, and kind. I appreciated that they were willing to follow the "small particle cleaning" protocol an environmental consultant had given me, and they followed the protocol to the letter. They completed the work efficiently and effectively, taking great care with our home. But more than that, they really seemed to care about our family and our specific cleaning needs for our family’s health concerns. I really hope not to need this type of cleaning again in the future, but if I do, I will absolutely call Bio One Bethesda again. What a great service experience!
Katie M
Very responsive and helpful. Staff was polite and caring while helping me deal with an awful situation. Thank you Bio One!!
Michelle Dearing
With a baby on the way, my husband and I were so overwhelmed with our apartment. We couldn't find space for everything and it felt like it was in constant disarray. Bio-One came in and overhauled the entire place, getting us ready and feeling good. They helped bring stuff to storage for us, helped us part ways with things we didn't need, and left us with a sparkling clean and much roomier apartment than when they first started. I am beyond grateful for my in-laws getting this service done as a ore-baby gift. I'm not sure what we would've done without them.
Amalie Joseph
The crew took all of our concerns to heart. When the unexpected arose, they solved it willingly and creatively. We were in good hands from beginning to end. Very grateful and satisfied.
Mary POA
